Value Added Services

PACIFIC FORWARDER INTERNATIONAL CO., LTD. always believes that the customer satisfaction is the #1 priority. That is why we vigorously follow an internationally recognized set of principles and standards, which guarantee the highest quality performance in all areas of our business.

Quality Standards

PFI to the Quality Measurement System developed by the International Standards Organization. At the root of our commitment to the implementation and ongoing maintenance of Quality Measurement Standards is our steely eyed focus on the continual improvement of our organization and operations for the ultimate benefit of our clients.

Personalized Service

PFI prides itself on offering clients highly personalized service which is characterized by open and frequent communication, and a company-wide commitment to exceed customers’ expectations. When required, our personalized service program can include the adaptation of our standard operating procedure to clients’ internal, proprietary systems.

Training and Education

PFI knows that our company as a whole can only be as good as each, individual staff member. That is why we invest significant resources in training and education programs that increase knowledge levels, and enhance the performance of employees at all levels of our organization. In our view, their success is our success.

Recruiting the Best

Training and education are only part of PFI formula for achieving a consistently high level of performance. The second part of our formula is our ability to recruit the best and the brightest candidates with a natural inclination for customer service and a strong work ethic. Once onboard, our progressive human resource policies and programs ensure that employees are motivated to achieve at their highest levels.

PROJECT MANAGEMENT

PACIFIC FORWARDER INTERNATIONAL CO., LTD. offer loading & lashing handled by experienced professionals, who understand loading points & weight distribution. You can be confident your precious plant or machinery will not move unduly during transport. As a specialized project logistics provider you can depend us for providing planning, implementation, execution and customer services you can trust.

PACIFIC FORWARDER INTERNATIONAL CO., LTD. Shipping & Logistics project team has the capability and experience to handle big or small projects has a specialized Projects Division manned by dedicated professionals, managing the transportation and logistics of shipments originating from any part of the world. PFI find solutions for all specific customer requirements, project handling service package, international multi-modal transportation, customs clearance, inland transportation from port to the project site, route surveys, documentation insurance.

The true capabilities of a project forwarder only become apparent when transporting heavy-lift or oversize industrial equipment to inland remote sites, especially in areas with poor infrastructure.

Our Project Cargo Services includes:

  • Route Survey
  • Storage
  • Full & Partial Charters
  • Loading & Lashing
  • Break Bulk shipments
  • Site Delivery
  • Carrier Selection
  • Custom Clearance
  • Loading & Discharge
  • Transit Supervision
  • Consolidation & Packing Containerization
  • Advanced Transportation Planning

PACKING & MOVING

PACIFIC FORWARDER INTERNATIONAL CO., LTD. is a professionally managed packers and movers company that offers professional packing services, professional moving services for any packing and moving requirements. Packing and Moving is well designed relocation service to our clients both individual and corporate. We handle every aspect of your move. From consultation and packing to delivering at your door. We are licensed and offering variety of relocating assistance options from full service moves to handle every aspect of your moving process or to accomplish selected jobs for our customers. We offer comprehensive door to door moving and relocation services with a personal touch. All the elements of services rendered and or required are discussed in detail with our clients during our preliminary planning and thus ensure trouble free service with 100% punctuality and a comfortable relocation. We have extended solution for trade fairs & exhibition goods and are highly experienced in organizing a complete range of logistic services required by organizers and exhibitors alike.
PFI and our global network of trusted partners can handle every aspect of the process for you to ensure timely trouble free and safe deliveries.

Prior starting a move, our relocation experts will visit your location and provide a no-obligation estimate for services desired. A careful upfront review, to understand the logistics and customer expectations about time and service selection, is necessary for us to make your move comfortable, cost effective and time efficient. Our Packing & Moving staff will be with you at every step of the move to ensure no detail is left unchecked. Our trained packing crew use high quality packaging solutions and material to provide a claim free move. Main targets for our packaging crew are to protect your shipment from rigors of vibration, handling effects, dust and humidity. Selection of best value trusted partners is a key to complete the sphere of our services and for an overall successful move.

  • Free Consultation
  • Full & Part Service Selection
  • Multimodal Service
  • Multiple Options I.E. FCL, LCL Etc
  • Professional Packing Crew
  • Pick Up & Deliveries
  • Labors Arrangements
  • Warehousing Solutions
  • Extra Handling For Fragile Material
  • High Value Agent Network
  • Our Services
  • Door To Door Deliveries
  • Free Estimates
  • Multimodal Service
  • Packing And Wrapping
  • Truck Deliveries
  • Documentation
  • Unpacking And Debris Removal
  • Custom Clearance
  • Insurance Cover
  • Crain & Handling Equipment’s
  • Set Up, Fixings & Installation

SUPPLY CHAIN MANAGEMENT

PACIFIC FORWARDER INTERNATIONAL CO., LTD.  optimize our clients overall supply chain by  providing integrating multiple logistics functions starting from material and product collection, warehousing, value added services, distribution, crossdocking. Our services are designed to support your supply chain management and comprise the design, planning and management of all activities involved in sourcing, procurement, execution and control of logistics activities within an end-to-end supply chain. The objective is to create sustainable value across the entire supply chain and build a competitive infrastructure for all supply chain partners.

Analysis phase

The starting point for a Supply Chain Services is always the analysis phase. Our consulting team will analyze your existing logistics processes including the flow of material, stock levels and information management systems.

 Project phase

Next, we assign a project management team to work closely with your management and employees to gain a detailed knowledge of your needs prior to preparing our initial proposals.

Implementation phase

Finally, once our proposals and plans have been approved, we move to the implementation phase. It is at this point that our logistics and information resources and systems are brought into play to deliver the innovative solutions that will optimize your supply chain and reduce your logistics costs.